{"id":11988,"date":"2026-04-22T21:15:32","date_gmt":"2026-04-22T21:15:32","guid":{"rendered":"https:\/\/curearenamc.ae\/patient-privacy-notice\/"},"modified":"2026-04-22T21:40:35","modified_gmt":"2026-04-22T21:40:35","slug":"patient-privacy-notice","status":"publish","type":"page","link":"https:\/\/curearenamc.ae\/en\/patient-privacy-notice\/","title":{"rendered":"PATIENT PRIVACY NOTICE"},"content":{"rendered":"\t\t
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Cure Arena Medical Center is committed to protecting the confidentiality, integrity, and security of all Personally Informed Information (PII) and Protected Health Information (PHI) entrusted to us. This Data Privacy Policy explains how patient information is collected, used, disclosed, and protected in accordance with applicable laws and regulations issued by the Department of Health in the UAE and the Abu Dhabi Health Information Security and Cybersecurity Standard (ADHICS). <\/p>

Purpose and Objective
This Privacy Policy explains how we collect, use, protect, and share your personal and health information in accordance with the Abu Dhabi Health Information Security and Cybersecurity Standard (ADHICS) and applicable regulations in the United Arab Emirates. Our goal is to ensure that every patient clearly understands how their information is handled and the procedures we take to protect its confidentiality. This notice aims to promote transparency, uphold your rights as a patient, and demonstrate our commitment to secure, ethical, and legal data practices while providing safe and high-quality healthcare services.
\ud83d\udd12 Our Commitment to Protecting Your Privacy
We are committed to protecting the confidentiality, integrity, and security of your personal and health information. This notice explains how we collect, use, store, and protect your data in accordance with the Abu Dhabi Health Information Security and Cybersecurity Standard (ADHICS) and applicable laws in the United Arab Emirates. <\/p>

Definition of Personal Information
Personally Identifiable Information (PII)
This is any data that can identify an individual. Examples include: full name, address, identification number, date of birth, gender, memberships in associations, etc. <\/p>

Protected Health Information (PHI), also known as Personal Health Information, is demographic information, medical history, test and laboratory results, mental health conditions, insurance information, and other data collected by a healthcare professional to identify an individual and determine appropriate care for them. <\/p>

Why do we collect and use your Personal Information (PII) and\/or Protected Health Information (PHI)?
We collect and use your Personal Information (PII) and\/or Protected Health Information (PHI) for a variety of purposes. This information will not be made available or used for any purpose other than those agreed upon with you at the time of data collection, which are typically related to providing services, ensuring compliance, and improving user experience. <\/p>

How do we collect your personal information (PII)?
We collect your personal information through routine interactions related to the provision of healthcare services. This includes information you share or consent to during registration, consultations, and treatment, as well as details recorded by our physicians and staff as part of your medical care. We also obtain information through our secure electronic systems, such as appointment booking platforms and electronic medical records, and from authorized third parties\u2014such as referring physicians or government agencies\u2014when needed to support your treatment or comply with legal and regulatory obligations. All information is collected lawfully and securely, and only to the extent necessary to provide safe, effective, and compliant healthcare. <\/p>

\ud83d\udcd8 What information do we collect?
We only collect personal and health information necessary to provide safe, effective, and compliant healthcare services. This includes basic identifying information, contact information, medical history, clinical records, diagnostic results, insurance and billing information, and any other data required to support your treatment, ensure quality of care, and meet regulatory and legal obligations. All information is collected with the goal of providing appropriate medical services and maintaining the highest standards of patient safety and confidentiality. <\/p>

\ud83c\udfaf How do we use your information?
We use your personal and health information solely to support the provision of safe, effective, and high-quality healthcare services. This includes using your information to assess your medical needs, provide diagnosis and treatment, coordinate care with licensed healthcare professionals, and manage administrative functions such as scheduling, billing, and insurance processing. Your information may also be used to meet regulatory and legal requirements, support quality improvement and patient safety activities, and contribute to approved clinical audits or research initiatives that adhere to strict privacy safeguards. The use of your information is limited to what is necessary, legal, and directly related to your care and the operation of our healthcare services. <\/p>

\ud83e\udd1d Disclosure and Sharing of Information
We may disclose or share your personal and health information only when necessary, legally required, and directly related to your care or the operation of our health services. This may include sharing information with: <\/p>

\u2022 Healthcare professionals involved in your treatment<\/p>

\u2022 Insurance companies responsible for processing claims<\/p>

\u2022 Government entities, where applicable, to fulfill regulatory or legal obligations. Personal health information may be transferred electronically in formats such as HL7 or XML to entities regulated by the Department of Health \u2013 Abu Dhabi. This includes disclosure to the Health Information Exchange platform operated by Abu Dhabi Health Data Services, as well as the Transparency Platform, which is managed and regulated by the Department of Health. <\/p>

\u2022 Third-party service providers only when such disclosure is necessary to provide the contracted services, and after obtaining express consent from the patient, unless otherwise permitted by law. <\/p>

Any sharing of information is carried out with strict confidentiality safeguards, and we ensure that all parties receiving your information are authorized and obligated to protect it. We do not disclose your information for purposes unrelated to your care, nor do we ever share or sell it for marketing or commercial use. <\/p>

\ud83d\udd10 How We Protect Your Information
We are committed to protecting your personal and health information through robust security measures that ensure its confidentiality, integrity, and availability. Your data is protected using secure systems, strict access controls, and industry-standard cybersecurity practices designed to prevent unauthorized access, loss, or misuse. We continuously monitor and enhance our security controls, train our staff on privacy and data protection responsibilities, and adhere to all ADHICS requirements to ensure your information is handled securely and responsibly at every stage of your care. <\/p>

Your Rights to Access, Correction, Deletion, and Restriction
You have the right to understand and control how your personal and health information is handled. This includes the right to request access to the information we hold about you so you can review your records and understand how your data is used. If you believe any part of your information is inaccurate, incomplete, or outdated, you can request that it be corrected to ensure your records are accurate and reliable for your care. <\/p>

Under certain circumstances permitted by law and clinical requirements, you may also request the deletion of specific information or restrict its use, for example, when its accuracy is disputed or when it is preferable that it not be used for non-essential purposes. All requests are carefully assessed to ensure they comply with patient safety, legal obligations, and ADHICS standards, and we will communicate the outcome and any applicable restrictions clearly to you. <\/p>

If you wish to exercise any of these rights, you can contact us via email or phone. <\/p>

Once the request is received and verified, the relevant team will deliver the information to you and provide your feedback in accordance with the law and internal procedures. <\/p>

Data Retention: Cure Arena Medical Center retains personal information only for the period necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations. Once a patient’s registration period at the center ends, their personal data will be retained in accordance with our approved retention policy and the legal requirements governing medical record keeping in the UAE. Upon expiry of the retention period, or when the data is no longer needed, Cure Arena Medical Center ensures that the data is securely and permanently destroyed using approved disposal methods that prevent unauthorized access, retrieval, or misuse.<\/p>

\ud83d\udcde Contact Us
If you have any questions about how the center handles your personal health data, please contact Cure Arena Medical Center through any of the following channels:
Email: info@curearena.ae
Phone: 037654797
We are here to support you and ensure that your data is handled with the highest levels of care and security.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Cure Arena Medical Center is committed to protecting the confidentiality, integrity, and security of all Personally Informed Information (PII) and Protected Health Information (PHI) entrusted to us. This Data Privacy Policy explains how patient information is collected, used, disclosed, and protected in accordance with applicable laws and regulations issued by the Department of Health in […]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11988","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/curearenamc.ae\/en\/wp-json\/wp\/v2\/pages\/11988","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/curearenamc.ae\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/curearenamc.ae\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/curearenamc.ae\/en\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/curearenamc.ae\/en\/wp-json\/wp\/v2\/comments?post=11988"}],"version-history":[{"count":3,"href":"https:\/\/curearenamc.ae\/en\/wp-json\/wp\/v2\/pages\/11988\/revisions"}],"predecessor-version":[{"id":11991,"href":"https:\/\/curearenamc.ae\/en\/wp-json\/wp\/v2\/pages\/11988\/revisions\/11991"}],"wp:attachment":[{"href":"https:\/\/curearenamc.ae\/en\/wp-json\/wp\/v2\/media?parent=11988"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}